Shipping policy

Last updated: December 07, 2025

Thank you for shopping with PUREZA. We work hard to provide a smooth, transparent shipping experience for all customers in Canada and the United States.

Order Processing Time

  • All orders are processed within 1–2 business days.
  • Orders are not processed on weekends or statutory holidays.
  • If we experience a high order volume, processing may be delayed by 1–2 additional days. If this occurs, we will notify you by email.

Shipping Locations

  • Canada: We ship to all provinces and territories.
  • United States: We ship to most U.S. states.
  • International: Coming soon.

Shipping Methods & Estimated Delivery Times

Delivery times begin once the order has been shipped.

  • Canada
    • Standard Shipping: Approximately 3–9 business days depending on the destination.
    • Express Shipping: Approximately 1–2 business days for eligible destinations.
  • United States
    • Standard Shipping: Approximately 4–8 business days depending on the destination.
    • Express Shipping: Approximately 2–3 business days for eligible destinations.

These are estimated transit times provided by the carrier and are not guaranteed.

Shipping Rates

  • Standard Shipping: Rates are calculated at checkout based on weight, size, and destination.
  • Express Shipping: Rates are higher than Standard Shipping and are calculated at checkout based on carrier pricing, weight, and destination.
  • Free shipping on orders over $80 CAD within Canada (Standard Shipping only).
  • Free shipping on orders over $70 USD within the United States (Standard Shipping only).

Note: Free shipping thresholds apply to Standard Shipping only. Express Shipping is always charged at the applicable carrier rate.

Express Shipping Eligibility

  • Express Shipping is available only for eligible orders up to a certain total package weight and size.
  • If your order is not eligible for Express Shipping (for example, due to weight, size, or destination), the express option will not appear at checkout.
  • Availability of Express Shipping may vary by postal/ZIP code.

Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email containing your tracking number.
  • Please allow 24–48 hours for the tracking information to update.

Delays & Exceptions

PUREZA is not responsible for delays caused by circumstances outside our control, including:

  • Weather conditions
  • Carrier delays
  • Customs processing
  • High seasonal traffic

Wrong Address or Delivery Issues

  • You are responsible for providing an accurate shipping address during checkout.
  • Orders returned due to incorrect or incomplete addresses may incur additional shipping charges for reshipment.

Lost or Stolen Packages

  • If the carrier marks your package as “delivered” but you have not received it, please contact the carrier directly first.
  • If the issue remains unresolved, contact us at pureza@morcaninternational.com.

Contact Us

For any shipping inquiries, please contact:

📧 pureza@morcaninternational.com
PUREZA — MORCAN INTERNATIONAL TRADING CORP.